Returns & Exchanges

At plusOne®, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items. We are committed to ensuring your fashion experience is seamless from the moment you order until you find your perfect fit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, ensuring the garments are in unworn and unwashed condition.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, secure it to the outside of your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.